ClientRecordCards

This Cookie Policy explains how Packetpipe Ltd (Company Number: 12105604), trading as ClientRecordCards.com ("we", "us", or "our"), uses cookies and similar technologies when you visit our website at clientrecordcards.com.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" cookies (deleted when you close your browser).

2. How We Use Cookies

We use cookies for the following purposes:

2.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, authentication, and session management.

Cookie Name	Purpose	Duration
__clerk_db_jwt	Authentication token for secure login	Session
__session	Session management	Session
__client_uat	User authentication timestamp	1 year

Legal Basis: These cookies are necessary for the performance of our contract with you and do not require consent.

2.2 Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences and settings.

Cookie Name	Purpose	Duration
user_preferences	Stores user interface preferences	1 year

2.3 Analytics Cookies

We may use analytics cookies to understand how visitors interact with our website. This helps us improve our Services.

Currently, we minimise the use of third-party analytics to protect your privacy. We primarily use server-side analytics that do not require cookies.

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages:

3.1 Clerk (Authentication)

We use Clerk for user authentication. Clerk sets cookies necessary for secure login and session management. For more information, see Clerk's Privacy Policy.

3.2 Stripe (Payments)

We use Stripe to process payments. Stripe may set cookies for fraud prevention and payment processing. For more information, see Stripe's Privacy Policy.

4. Managing Cookies

You can control and manage cookies in various ways:

4.1 Browser Settings

Most browsers allow you to refuse or delete cookies. The method varies by browser:

4.2 Impact of Disabling Cookies

Please note that if you disable strictly necessary cookies, you will not be able to use our Services as they are required for authentication and security.

5. Similar Technologies

In addition to cookies, we may use similar technologies:

Local Storage: We use browser local storage to store preferences and temporary data for improved performance.
Session Storage: Used for temporary data that is cleared when you close your browser tab.

6. Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. We respect Do Not Track signals and do not track users who have enabled this feature.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page with an updated revision date.

8. More Information

For more information about how we handle your personal data, please see our Privacy Policy.

For general information about cookies, visit allaboutcookies.org.

9. Contact Us

If you have any questions about our use of cookies, please contact us:

Email: support@clientrecordcards.com
Company: Packetpipe Ltd
UK Company Number: 12105604